They did an outstanding job servicing my vehicle , and they dropped me off at my job because it was raining I really appreciated that service.thank you guys
Towed my vehicle here because it was close to where it broke down. Left note stating i thought it was the fuel pump out. Received return call from a very polite man who stated it was indeed the fuel pump. The estimate given was $773.00 to replace the fuel pump and accompanying parts. I researched the replacement of a fuel pump and question several mechanics. Ultimately it was recommended that I remove the bed of the truck and replace the fuel pump myself. I watched a youtube video that went into great detail showing how to do this. I had my truck towed to my home $85.00 and spoke to the very nice man at Hatfield's Auto Parts and Service telling him I would be towing the truck. He charged me $60.00 to tell me what I told him I thought was wrong with it. He then offered a lower price for the replacement. I declined, paid him the $60.00 estimate and was done with business with them. Ultimately I paid $123.00 for the needed parts and and had two friends to assist me and the replacement / repair was made successfully. I have mixed feelings on this experience, the estimate was heavy and the reality was that the job was done incredibly cheaper myself. The total time including going to get the part took 1 1/2 hours. Far less than the labor cost from the Hatfield estimate. Considering I broke down and towed to Hatfield's just prior to Thanksgiving and my truck sat there a week I felt he could have charged me more for my truck being on his lot. He did not. So I consider myself lucky at the mercy of an unknown mechanic that I was not charged more, however, I felt the experience helped me little and cost me. Would I recommend Hatfield's Auto Parts and Service to my mother or daughter? No. But, again, I cannot say they were dishonest and he was at least very nice and polite. Over all, I cannot give a good review due to the amount it cost me to repair, the very small amount of time involved in the repair as oppose to the estimate, yet i try not assume it was an over inflated estimate. They are, after all, in business to make money. Hope this helps.
Great work, fair prices. They are my first choice for auto repair. I recommend them to family and friends.
Helpful, friendly people. Found a part for my 50-year-old Chevy!
Trustworthy and thorough.
Hatfield Auto Parts And Service is a US Car Repair based in Homewood, Alabama. Hatfield Auto Parts And Service is located at 190 Oxmoor Rd, Homewood, AL 35209, USA.
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